Contact Us

We'd love to hear from you. Whether you have a question about our Songjin brocade bags, need help with an order, or want to learn more about our craft — we're here to help.

Frequently Asked Questions

Where are your bags made?

All our bags are handwoven in Suzhou, China — the birthplace of Songjin brocade, with a weaving tradition dating back to the Song Dynasty (11th century).

What is your shipping policy?

We offer free worldwide shipping on all orders. Orders are typically dispatched within 2-3 business days and arrive within 7-14 days depending on your location.

What is your return policy?

We offer 30-day free returns. If you're not completely satisfied with your purchase, contact us at nookmoodservic@gmail.com and we'll arrange a return.

Do you offer wholesale?

Yes, we offer wholesale pricing for select retailers. Please email us with your business details and we'll get back to you.

For press inquiries, collaborations, or wholesale, please email nookmoodservic@gmail.com.