Privacy Policy

Privacy Policy

Last updated: July 2026

This Privacy Policy describes how NOOKMOOD ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.nookmood.com (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information about cookies installed on your device. We refer to this information as "Device Information." We also collect the products you viewed, searches you made, and how you interacted with the Site.

When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

  • To fulfill orders and process payments
  • To communicate with you about your order and our products
  • To screen orders for potential risk or fraud
  • To improve and optimize our Site and offerings
  • To send marketing emails (with your consent)

Sharing Your Information

We share your information with third parties to help us provide our services, including:

  • Shopify (our e-commerce platform)
  • Payment processors (Stripe, PayPal, etc.)
  • Shipping carriers
  • Email service providers (Klaviyo)
  • Analytics providers (Google Analytics, Meta)

We may also share your information to comply with applicable laws, regulations, legal processes, or government requests.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you, request that it be corrected, updated, or erased. If you would like to exercise this right, please contact us at hello@nookmood.com.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at hello@nookmood.com.